Return policy

GENERAL ONLINE RETURN POLICY FOR THE PENINSULA

Returns in exercise of the right to withdraw from the purchase

You can make the return within 30 calendar days after delivery. There are two possible returns:

1- In case the product is defective, a courier will be sent to the address provided by the customer to collect the product, and the cost will be covered by us. The customer can choose to exchange it for the same product, another product, or a refund.

2- In case the return is requested for another reason, the return will be at the customer's expense. Once the return is received, the amount will be refunded.

The return will be processed as soon as possible and, in any case, within 14 days from the date you returned the product.

To manage the return, you need to send an email to: pedidos@delamur.com explaining the reasons.